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Welcome to Our GUIDE for GOURMET NUTS & CANDIES
 

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Gourmet Peanuts
Seasoned Peanuts
In the Shell Peanuts
Raw Peanuts
Other Nuts
Peanut Brittle
Candies and Snacks
Gift Sets
Custom Gifts
Refilling Station
Country Hams
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virginia diner storefront






Customer satisfaction is our highest priority at the Diner. If you have questions or comments, let one of our friendly service representatives know. We’ll be happy to help in any way we can. Click on a link below to learn more


Order Form
| Guarantee | Shipping & Handling | Time in Transit | Returns

Privacy & Security Policy | Contact Us

 

 

Our Legendary "Shell Out" Guarantee: We guarantee you’ll love our delicious nuts & confections. If you ever find yourself dissatisfied with any item, simply return it within 30 days. We’ll cheerfully “shell out” a refund or replacement.

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We ship your package to street addresses within the continental United States via a common ground carrier, FOB Wakefield, Virginia. For delivery to Post Office Box addresses, packages must be sent by the U.S. Mail and will take longer to arrive. Ground shipments take 2-8 business days in transit upon leaving our warehouse.

In-stock orders typically leave our warehouse within three business days of placing your order.

Shipping Charges
Total of gifts to one location
Standard Ground
Expedited Air
Non-Continental US
Canada
$ 0 - 19.99
$5.95
$19.95
$15.30
$35.00
$20 - 35.99
$5.95

$24.95

$20.55
$40.00
$36 - 59.99
$5.95
$29.95
$24.85
$45.00
$60 - 84.99
$5.95
$34.95
$28.75
$47.50
$85 - 99.99
$5.95
$39.95
$33.90
$50.00
$100 - 139.99
$5.95
$46.95
$49.00
$55.00
$140 - 174.99
$5.95
$59.95
$52.00
$65.00
$175 up
$5.95
35% of Merchandise Total
35% of Merchandise Total
38% of Merchandise Total

APO, FPO, Alaska, Hawaii, special or Canadian addresses: If any duties or taxes are due, they must be paid by the recipient upon delivery. Please note: Tracking information is not available on packages sent Parcel Post. Shipping rates are based on current carrier charges using package weight and destination zones. As fuel costs continue to rise, it may be necessary to change rates. It is not our intent to make a profit on shipping, and we do not charge for handling.

- Address Corrections -

Please confirm all of your addresses before ordering. Sometimes addresses change (especially zip codes). If your package is returned to us because of an incorrect address, we will contact you. PLEASE NOTE: Reshipping your order will incur new shipping charges. If the carrier makes an address correction and forwards the package to your recipient, the $11 service fee per ground package and $20 service fee per air package will be invoiced to you.

- Time in Transit -

During the holidays, please allow 5-7 days for order processing. Please view the map below for transit time information.

 

 

- Need It Faster? -

For faster shipping, we offer 1, 2 or 3 Day shipping. Please call for details.

- Delayed Shipping -

Order in advance and have your package delivered just in time for any special occasion. Check the appropriate box on the order form, or tell our operator when you'd like delivery.

- Shipping Chocolate Items -

We use only the highest quality ingredients and the finest, richest coatings for our products. Because of their rich content, they are particularly sensitive to warm temperatures. You may order anytime, however, we ship our chocolate products only during chocolate season, October 15 through April 1. Our Customer Service Representatives will be happy to assist you with additional information.

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If you find yourself dissatisfied with an item, please return it within 30 days along with the order number and reason for return. We will promptly replace the item or issue a refund. Please feel free to call our Customer Service #1-866-296-6887 with any questions you may have.

Mailing Address:
The Virginia Diner, Inc.
322 West Main Street
Wakefield, Virginia 23888-2940

Phone Number:
1-888-VADINER

Sales Information:
sales@vadiner.com

Customer Service:
custservice@vadiner.com

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Privacy Policy

Effective: September 15, 2011

Virginia Diner, Inc.
322 W. Main Street
Wakefield, Virginia 23888
custservice@vadiner.com
1-866-296-6887

Virginia Diner appreciates your visit to our web site (our "Site"). We want to make our visitors feel very comfortable in dealing with Virginia Diner on the Internet. Therefore, we have developed the following policy regarding the privacy of those who visit our Site.

Collecting Your Information

Virginia Diner is diligent in its efforts to respect the privacy of its on-line visitors. In that regard, Virginia Diner does obtain non-personal information from its on-line visitors. For instance, Virginia Diner tracks the aggregate number of visitors to our Site.
Virginia Diner only gathers personally identifiable information about you when you place an order through our Site or catalog, return and/or exchange a product, ask to receive email promotions and/or printed catalogs, inquire about products and services, and participate in marketing events such as surveys and contests, and when you are referred to us by a third - party business. The information that we collect includes names, mailing addresses, telephone numbers, email addresses, credit card and/or other payment options and ordering information.
We also collect information about how visitors navigate through our Site using "cookies" and other tools.

Using the Information Collected

The information that we collect is used to improve the content of our Site, used to notify consumers about updates to our Site, shared with agents or contractors including credit card processing and data management companies who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, disclosed when we are legally required to do so, for example, at the request of governmental authorities conducting an investigation, and used to verify or enforce compliance with the policies governing our Site.
From time to time we may share and cross-reference your information with other companies that provide products that may interest you. By email (at custservice@vadiner.com) or by writing to us at the mailing address listed above, you can request that we not share your information. Your request must include your full name and mailing address and must specify what type of information you do not want shared. Please allow up to eight weeks to process your request.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our use of customer information changes in the future, we will post any such changes to our Site and will provide you with the ability to opt out of any such new uses. If you are concerned about how your information is used, please check back at our Site periodically.
For persons who supply us with their telephone numbers online, we will contact them by telephone only to provide information regarding orders that they have placed.

Correcting Your Information

Consumers can have their information corrected by sending us an email at custservice@vadiner.com, calling us at the telephone number listed above, writing to us at the mailing address listed above, or, if you are a registered user on our Site, you can update your information on our Site.

Removing Your Name From Our Lists

If you would like to remove your name from our contact list, please let us know by sending us an email at custservice@vadiner.com, calling us at the telephone number listed above, or writing to us at the mailing address listed above. You should know that marketing events often are prepared and scheduled months in advance of their actual release. Because of this, you may continue to receive materials from us after you have submitted your request to be removed from our contact list. We ask for your patience during this time.

An option to opt out of receiving marketing emails is available on our Site. You can select this option at any time. Even if you exercise this option, you will continue to receive order confirmation and shipping notification emails concerning orders that you place.

Cookies

A cookie is data sent to the visitor's browser and stored on the visitor's hard drive. We use cookies to store visitors' preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on the pages that users access or visit, and record past activity at our Site in order to provide better service when visitors return to our Site. You can set up your browser to reject cookies and to notify you when cookies are present.

Notification of Amendments

If our privacy practices change in the future, we will post the policy changes to our Site. If you are concerned about the use of your personal information, please review our privacy policy periodically.

Mergers, Acquisitions, and Bankruptcy

Consumer information collected by Virginia Diner may be shared or transferred to a third party or successor if Virginia Diner participates in a merger, acquisition, or asset sale transaction or files in bankruptcy.

Security
With respect to security, we use encryption and authentication measures to protect your personal information. We have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we collect from you at our Site.

Third Party Links
Our Site may contain links that will allow you to connect to sites that are not under our control. Virginia Diner is not responsible for the privacy practices or content of any of such linked web sites. We strongly recommend that you review the privacy policies of every such site that you visit.

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To Place an Order:
Toll Free: 1-888-823-4637

For Customer Service:
custservice@vadiner.com

Corporate Sales:
Phone: 1-888-482-NUTS (6887)
Email: corpsales@vadiner.com

Wholesale Sales:
Phone: 1-888-482-NUTS (6887)
Email: wholesale@vadiner.com

Fundraising Sales:
Phone: 1-800-642-6887
Email: fundraising@vadiner.com

Virginia Diner Corporate Location
Virginia Diner, Inc.
322 W. Main Street
Wakefield Virginia 23888
Phone: 757-899-6213
Fax: 757-899-2281

Virginia Diner Restaurant Location
Virginia Diner, Inc.
408 County Drive North
Wakefield Virginia 23888
Phone: 800-339-3463

 

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You may also fill out the form below and someone from the Virginia Diner will respond to your request promptly.

Thank you.

 


 
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